
BMC Track-It! Survey
Web-based survey application that quantitatively measures overall end-user satisfaction with IT and help desk services.
Capabilities
- Easily create and send out Survey’s to your end users
- Fully integrated into the BMC Track-It! Administration Console
- Automatic link to Survey through email
- Simple to build & edit a survey
Benefits
- Measure overall end-user satisfaction
- Pinpoint critical training needs
- Create standards of excellence and benchmarks against high performance organizations
- Reinforce best practices as recommended by ITIL and HDI