BMC Track-It! Survey

Web-based survey application that quantitatively measures overall end-user satisfaction with IT and help desk services.

Capabilities

  1. Easily create and send out Survey’s to your end users
  2. Fully integrated into the BMC Track-It! Administration Console
  3. Automatic link to Survey through email
  4. Simple to build & edit a survey

Benefits

  1. Measure overall end-user satisfaction
  2. Pinpoint critical training needs
  3. Create standards of excellence and benchmarks against high performance organizations
  4. Reinforce best practices as recommended by ITIL and HDI
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