BMC Track-It! Survey

Web-based survey application that quantitatively measures overall end-user satisfaction with IT and help desk services.

Capabilities

1. Easily create and send out Survey’s to your end users
2. Fully integrated into the BMC Track-It! Administration Console
3. Automatic link to Survey through email
4. Simple to build & edit a survey

Benefits

1. Measure overall end-user satisfaction
2. Pinpoint critical training needs
3. Create standards of excellence and benchmarks against high performance organizations
4. Reinforce best practices as recommended by ITIL and HDI