Change is inevitable, but the havoc it can wreak on the provision and quality of your IT services needn’t be: it is how you plan and manage change that will see you either adapting to it successfully or else compromising your ability to deliver the services that are vital to your business.

Numara® FootPrints® Change Manager, our enterprise-class IT change management software, is the solution you need in order to take back control of your change management process – effortlessly and from a web based, graphical management-console.

It is estimated that 60-80% of IT failures are a direct result of unmanaged change and are therefore avoidable through best-practice, proactive change management. And change can be complex: you need to be able to assess the cost, impact and risk associated with change, seek approvals, and then effectively plan the deployment as well as any staff or customer training required to support it.

FootPrints Change Manager will help you mitigate the risk associated with IT changes and let you take back control. It conforms to industry best-practices yet it can be easily tailored to meet the specific needs of your organisation. With FootPrints Change Manager you can automate, manage, control and report on change and approvals based on your business processes. Even approvals, which are often a major obstacle to delivering change on time, are seamless and automated via email, web browser or mobile devices for greater efficiency.

From day one,  FootPrints Change Manager will give you all you need to implement powerful change management. The extensive data capture, reporting and impact analysis means you’ll minimize uncertainty and have the information necessary to help you make critical decisions.

But FootPrints Change Manager won’t lock you into a set way of doing things as your organization and business processes evolve.  With FootPrints Change Manager you can adapt rapidly and with ease: fields, forms, reports and even process workflow are highly customizable via its web-based administration tools, without the need for expensive programming or technical expertise.